REFUND AND RETURNS POLICY

PAYMENT

We offer convenient payment options to our customers. You can pay using credit cards (VISA, MasterCard) or through PayPal for quick and easy transactions.

REFUND, RETURN & CANCEL

By placing an order, you confirm that you have read, understood, and accepted the following policies.

Returns

We accept returns on products that were shipped out by us if the item is faulty due to an error on our end (e.g., wrong item or damaged item). Items must be returned together with proof of purchase.

To complete your return, we require a receipt or proof of purchase. Please contact our support team via [email protected] for more information. Please note that you are responsible for paying the return shipping fee.

Refunds

Our refund policy lasts 30 days from the shipped-out date. If 30 days have passed since your item was shipped out, we can’t offer you a refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a certain number of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank; there is often some processing time (5 business days) before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Cancel Order

You can only cancel your order within 24 hours from the purchase time of the same day. Please note that a management, processing, and transaction fee (1.5% of your total order value) will be applied for the cancellation.

If you would like to exchange an item, please contact our support team via email to request an exchange within 24 hours of placing your order.

CONTACT US

🏢 Mega Sale Twenty Four Hours PTE. LTD.

🇺🇸 Mega Sale USA
📍 Address: 17224 S Figueroa St F3610, Gardena, CA 90248, USA
📞 Phone: (+1)401-203-7148
✉️ Email: contact@megasale.biz

🇸🇬 Mega Sale Singapore
📍 Address: 3 Coleman Street #03-24, Peninsula Shopping Complex, 179804, Singapore
✉️ Email: contact@megasale.biz