Refund and Returns Policy

Payment

We offer convenient payment options to our customers. You can pay using credit cards (VISA, MasterCard) or through PayPal for quick and secure transactions.

Refund, Return & Cancellation Policy

By placing an order, you confirm that you have read, understood, and accepted the following policies.

Returns

We accept returns for products that were shipped by us if the item is faulty due to an error on our end (e.g., incorrect or damaged item). To be eligible for a return:

  • The item must be returned along with proof of purchase.

  • You must contact our support team at support@megasale.biz for return instructions.

  • Customers are responsible for covering the return shipping fee.

Refunds

Our refund policy is valid for 30 days from the date the item was shipped. If 30 days have passed, we cannot offer a refund or exchange.

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be issued to your original payment method within a few days.

Delayed Refunds

If you have not received your refund yet:

  1. Check your bank account.

  2. Contact your credit card company, as it may take some time before the refund is officially posted.

  3. Reach out to your bank, as processing times (usually up to 5 business days) may apply.

If you have followed these steps and still have not received your refund, please contact us at support@megasale.biz.

Order Cancellation

  • Orders can be canceled within 24 hours from the time of purchase on the same day.

  • A 1.5% processing fee (based on the total order value) will be applied to all cancellations.

  • If you wish to exchange an item, please contact our support team via email within 24 hours of placing your order.

Contact Us

Mega Sale Twenty Four Hours PTE. LTD.

Mega Sale USA

  • Address: 17224 S Figueroa St F3610, Gardena, CA 90248, USA

  • Phone: (+1) 505-847-5654

  • Email: support@megasale.biz

Mega Sale Singapore

  • Address: 3 Coleman Street #03-24, Peninsula Shopping Complex, 179804, Singapore

  • Email: support@megasale.biz

For further inquiries, feel free to reach out to us!